• Your role
  • Human Resources
    • Managing Human Capital
    • Development of the HR information system
    • Skills assessment
  • Finance
    • Internal control
    • Finances
  • Information Systems
    • Solution to the challenges of the ISD
    • Appropriate IT Governance procedures and bodies
    • Arbitration of IS projects
    • Strategic alignment and planning of information systems
    • Formalising and improving IT procedures
• For Directors
  • Quality
  • Lean Production
  • Arbitration of investment projects
  • Strategic indicators
  • Sustainable development
• Your sector
  • Banking
  • Insurance - Pensions
  • Retail
  • Public Sector
  • International institutions
  • Industry / Small-Medium Sized Businesses
  • Transport
  • Health
  • Telecommunications
  • Media
• Your change projects
  • Management and optimisation of processes
    • Lean Production
    • Lean Six-Sigma and improving processes
    • Banking sector expertise
    • Insurance sector expertise
  • Specification and definition
    • Mapping of processes, functions and applications
    • Managing calls for tender, help with selection, specifications
    • Project launch
  • Assistance with contracting and project management
    • Guaranteeing functional coherence
    • Project management
    • The Risk Office © approach and management according to challenges
    • System testing
  • Change management and rollout
    • Change management Strategy / Plan
    • Training & Documentation
    • E learning
  • Assistance with SAP implementation
  • Specifying, defining and implementing decision-making systems

Lean Six-Sigma and improving processes

Improving performance and optimising company processes.

The Lean Six-Sigma method gives you an opportunity to analyse your processes in-depth, using a defined approach with concrete outlets.
Lean Six-Sigma can help you to improve your company’s processes at different levels:

• Improve performance (productivity gains)
• Improve client service quality 
• Improve the relevance of work for company employees

This method consists of 5 main stages, and is very participative in nature.
ORESYS has recognised expertise in the Lean Six-Sigma methodology, and can support you at every stage of this approach:

“Define” Stage

• Characterisation of processes
• Identification of process clients and types of clients
• Formalisation of clients’ requirements
• Identification of objectives and monitoring indicators
• Preparation of a draft plan

“Measure” Stage

• Collection of relevant information on processes, malfunctions and potential for improvement
• Measurement of current process performance (effectiveness, efficiency)
• Analysis of variability, analysis of demand, analysis of flows
• Calculation and interpretation of Sigma
• Process mapping

“Analyse” Stage

• Brainstorming workshops (Kaisen type)
• Identification of the “primary causes” of problems and malfunctions
• Identification of ways to improve
• Value analysis of process activities (identification of tasks without added value, causes of malfunctions etc.)
• Leading group work to find solutions
• Proposal and highlighting of possible solutions (potential gains, implementation costs etc.)

“Improve” Stage

• Identification of key points for putting solutions in place
• Operational implementation of recommended improvements
• Change management and rollout

“Control” Stage

• Implementation of performance monitoring indicators
• Implementation of performance management tools
• Management indicators
• Closure of project

ORESYS offers the benefit of its experience in Lean Six-Sigma projects with: 

• Tailor-made services, at each stage, by top-quality consultants
• The support of the Oresys network of experts
• Know-how in terms of process analysis and mapping
• Project management and change management tools