Change management and rollout
How to guarantee optimum acceptance of your applications by users
In a context where your information systems:
- Contain your company’s processes
- Unite users around shared processes
- Become instruments of differentiation for your clients
- Relate to new, heterogeneous and dispersed populations
Change management is a lever for
- Seamlessly integrating your applications into your IS assets
- Increasing the ROI of your projects
- Improving the general performance of your company
The change management approach takes place in increasingly shifting contexts, resulting in a number of challenges:
- Designing vertical business / Information System change management packages
- Rapidly training large, dispersed populations
- Adapting training to the challenges and diversity of roles
- Making documentation attractive and accessible
- Anticipating continuous training for your IS
ORESYS acts as a Project Manager for change management by ensuring all or part of the work supporting the change:
- Change management strategy and plan targets, impacts, obstacles/levers
- Construction of support components:
- Training packages: media, educational base etc.
- E-learning systems: self-training, tutored training, distance training
- ”Tailor-made” communication tools: Intranet, leaflets, mobilisation media etc.
- Training:
- Leading training sessions
- Training trainers / intermediaries
- Managing the change project: planning, results assessment
- Assistance with launch by local consultants: regional trainers, international Highland network
Our approach consists in understanding change management as a project in its own right with objectives and constraints to be respected in terms of:
- Level of service: training / informing the right people at the right level
- Deadlines and expenses: scaling down actions when necessary, using all available channels, setting priorities etc.
Oresys will commit to results and adapt the system to your context, and to the work and resources you can mobilise internally.
To do this, ORESYS uses its “ORESYS Training” skills unit, which contains “Change management experts” with business and IS skills to implement the most suitable approaches.
To ensure your plans are successful, Oresys offers:
Its methods and tools:
- Study of targets, educational engineering
- Document portal for users
- Integrated management and reporting system
- Assessment packages: measuring skills acquisition
Assistance with identifying and training your trainers:
- Selection criteria
- Certification of trainers, training of tutors etc.
- Managing the network of trainers, mix of internal / external
Pragmatic systems that promote efficiency, assessment of results and global savings:
- Project management of e-learning tools to reduce tutor-led sessions
- Optimisation of length of training
- Local support: lower costs and high level of responsiveness
- Inclusion of continuous training
An approach that integrates process and IS developments into the manufacture of packages
A strike force of over 130 trainers, easily mobilised and able to provide local support as part of your large-scale rollout
- A range of action over the whole of France and Benelux
- in the US, Great Britain, Germany (Highland network)
Global, logistical control: information notices, classroom equipment, media supplies etc.