• Your role
  • Human Resources
    • Managing Human Capital
    • Development of the HR information system
    • Skills assessment
  • Finance
    • Capital Investment Controlling (and monitoring)
    • Internal control
    • Finances
  • Information Systems
    • Capital Investment Controlling (and monitoring)
    • Solution to the challenges of the ISD
    • Appropriate IT Governance procedures and bodies
    • Arbitration of IS projects
    • Strategic alignment and planning of information systems
    • Formalising and improving IT procedures
    • The project management processes
    • How to select your project portfolio management software package
    • Budget preparation
    • Managing Information System Activities
    • Managing calls for tender, help with selection, specifications
    • Mapping of processes, functions and applications
  • Research and development
    • Add a decision-making layer to your projects portfolio management
    • Analyzing your project management systems’ data
    • Milestones steering
    • Leading, building and launching Project management systems
    • Arbitration of investment projects
    • The project management processes
    • Enhance the project function in R&D Department
    • How to select your project portfolio management software package
    • Budget preparation
    • R&D planning processes optimization
  • Marketing and Commercial
    • Customer Relationship management
    • Steering dashboards
    • Customer complaints
    • Sales forces equipment
    • E-commerce: How to succeed ?
  • Industry
    • Capital Investment Controlling (and monitoring)
    • Lean Production
• For Directors
  • Project management training
  • Capital Investment Controlling (and monitoring)
  • Enterprise 2.0: Collaborative software and social networks
  • Arbitration of investment projects
  • Strategy Implementation
  • The project management processes
  • Setting-up quality approach
  • Management system
  • Lean Production
  • Strategic indicators
  • Sustainable development
• Your sector
  • Energy & Utilities
  • Banking
  • Insurance - Pensions
  • Retail
  • Public Sector
  • International institutions
  • Industry / Small-Medium Sized Businesses
  • Transport
  • Health
  • Telecommunications
  • Media
• Your change projects
  • Management and optimization of processes
    • Operational Excellence in Financial Industries
    • Process mapping and repository
    • Operational optimization of the processes
    • Lean Six-Sigma and improving processes
    • Strategic transformation and reengineering
    • Business Process Management
    • Lean Production
    • BPM Index - Evaluate your process approach maturity
  • Specification and definition
    • Mapping of processes, functions and applications
    • Managing calls for tender, help with selection, specifications
    • Project launch
  • Assistance with contracting and project management
    • Investment project management
    • Project management training
    • Guaranteeing functional coherence
    • Project management
    • The Risk Office © approach and management according to challenges
    • System testing
  • Assistance with SAP implementation
  • Change management and rollout
    • Change management Strategy / Plan
    • Training & Documentation
    • E learning
    • Enhance the project function in R&D Department
    • Change management for your project & portfolio management system
  • Assistance with project management tools implementation
    • Analyzing your project management systems’ data
    • Milestones steering
    • Add a decision-making layer to your projects portfolio management
    • Leading, building and launching Project management systems
    • Project management software packages integration
    • Our expertise in project management
    • Arbitration of investment projects
    • Change management for your project & portfolio management system
  • Project management training
  • Specifying, defining and implementing decision-making systems

Customer Relationship management

To optimize your company’s customer relationship management is obvious but presents a real challenge for every business . Take on this challenge with ORESYS!

Our services:

Oresys can offer you its expertise gained from its various projects accomplished in this field to meet your needs regarding to: 

• “Customer relationship” strategy dedicated to your business 
• Operational and strategic marketing 
• Organization, processes and information systems 
• Client capital valorization and loyalty techniques 
• Call center implementation 
• E-commerce and relationship customization 
• Mobile sales forces equipment