Oresys event in Brussels : Secure the loyalty of your clients !
We are happy to invite you to our ORESYS Seminar, to find out more about securing the loyalty of your clients.
This seminar will be presented in English, by Hervé de PERTHUIS, Director at Oresys, who helped many organisations to improve their clients'loyalty, over 20 years of consulting experience.
Clients are more and more demanding and competition is tough. Programs aiming at securing loyalty are therefore flourishing. But many of them are not efficient because of a lack of coherence.
Customer loyalty should be taken into account right from the company strategy, because many aspects are concerned: image, finances, marketing…
For these reasons, it is important to have efficient actions improving customer loyalty, and to monitor them closely. We would like to share our own experiences with yours during this seminar.
The following topics will be presented, illustrated with concrete examples :
• Which loyalty strategy to adopt? Which clients to target?
• What are the standard tools and programs improving loyalty and how to select the most appropriate ones?
• How to implement actions to secure loyalty? • How to evaluate their efficiency?
This event is dedicated to Managers in B-to-C and B-to-B markets.
Don't hesitate to join us, to find out how other companies operate !
Since 1981, ORESYS has been helping its clients to manage their business and operations, improve their performance and support their transformation programs.
This Oresys Seminar will take place on 20 Nov 2008, from 8:30 AM to 10:30 AM. :
• 8:30 AM : Participants welcome and beginning of the presentation
• 10:00 AM : Questions & Answers
Breakfast will be served during the presentation
Place : Crowne Plaza Hotel - Rue de la Loi 107 - 1040 Brussels
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